TPR Medical Supply Inc. ("TPR Medical," "we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, place an order, or interact with our services.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

Personal Information You Provide

When you create an account, place an order, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Company or organization name (if applicable)
• Order history and product preferences

Information Collected Automatically

When you browse our website, we may automatically collect:

• IP address and general location
• Browser type and device information
• Pages visited, time spent, and navigation patterns
• Referring website or search terms

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing — To process and fulfill your orders, manage payments, and arrange shipping and delivery.
• Account Management — To create and manage your account, including your address book, wish list, and order history.
• Customer Support — To respond to your inquiries, resolve issues, and provide assistance.
• Communication — To send order confirmations, shipping updates, and important notices about your account.
• Marketing — To send promotional offers, newsletters, and product updates (with your consent). You may opt out at any time.
• Website Improvement — To analyze usage trends, improve our website, and enhance your shopping experience.
• Legal Compliance — To comply with applicable laws, regulations, and legal processes.

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers — With trusted third-party companies that help us operate our business, such as shipping carriers, payment processors, and IT service providers. These partners are contractually required to protect your data.
• Legal Requirements — When required by law, regulation, court order, or governmental authority.
• Business Protection — To protect the rights, property, or safety of TPR Medical, our customers, or others.
• Business Transfers — In connection with a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and login information
• Keep items in your shopping cart
• Understand how you use our website
• Deliver relevant content and advertisements

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure server infrastructure, encrypted data transmission, and restricted access controls.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take steps to protect your account, such as choosing a strong password and keeping your login credentials confidential.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — Request a copy of the personal information we hold about you.
• Correction — Request that we correct any inaccurate or incomplete information.
• Deletion — Request that we delete your personal information, subject to legal obligations.
• Opt-Out — Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

7. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Philippines Office

G/F Unit 102, Corporate 101 Bldg.,
Mother Ignacia Avenue, 1103
Quezon City, Philippines

Phone: (+63) 966 003 3496

Email: customerservice@tprmedical.com

United States Office

52 East Centre St. #3A
Nutley, New Jersey 07110
USA

Phone: (+1) 973-542-8130

Email: tprmedical@aol.com